1- In the event of an accident, God forbid, call Najm directly on the number (199033 )
2- Call our unified number ( 0112926226) and then choose option number (4) to be transferred to the Accident and Insurance Support Department .
*Najm must be informed of any physical injuries resulting from the accident at the site of its occurrence. It is also required to submit all required documents regarding the accident to the Rawat Al-Tariq Car Rental branch
The renter shall bear any damages or damages resulting from any cause whatsoever to the vehicle during the rental period, including but not limited to collision, theft, tire damage, floods, fires or other natural disasters.
If information is available about the other party, we will pursue them and demand compensation from the insurance company for our damages. However, our claim to the other party does not relieve you of your contractual obligations to pay for damages if it is proven that you are the wrong party in the traffic report.
Please contact the rental branch, then hand it over and return it to the branch where you delivered the car
Please contact Rawaa Road customer service at to obtain a spare key. You must pay the cost of replacing the lost key.
Contact Rawaat Al-Tariq customer service at the following number (0112926226) For help.
must also pay the cost of delivering the spare key or towing the car to the nearest road site.
Yes, the tenant is responsible for paying any parking tickets or traffic violations that he caused.
It is allowed to use the car outside the Kingdom in the Gulf Cooperation Council countries and the Kingdom of Jordan only, and this is done after obtaining a certified letter of authorization from the Chamber of Commerce for use outside the Kingdom from one of the branches of Rawaat Al-Tariq.
Road Splendor cars are only used on paved roads. Off-road driving is prohibited, and the renter will be liable to pay the cost of repairing damages, if any, resulting from misuse
Rawaat Al Tareeq appreciates and values your comments and suggestions regarding the services we provide. You can do this by contacting our customer service representatives at ………………..
The car is supposed to be returned at the time specified in the rental contract. If you need to extend the time, you can contact the branch directly
The car is supposed to be returned at the time specified in the rental contract. If you need to extend the time, you can contact the branch directly
Yes, Rawat Al Tareeq provides road assistance service from 9 AM to 10 PM on all days except Friday. Just call customer services on the toll-free number (0112926226) to take the appropriate action.
You can cancel your reservation at any time just before receiving the vehicle. Just call customer services on the toll-free number ( 0112926226 ) to take the appropriate action.
Yes, but there is a grace period of a maximum of 3 hours of delay, and if more than that (maximum of 4 hours) a new day is calculated automatically.
